How to Make a Complaint

Last updated: October 2026

Golfpc Roofing wants each homeowner to be treated fairly and honestly. If something went wrong, tell us. This page shows how to file a complaint and what follows. It is a general template, not legal advice.

Topics We Accept

You can write to us about:

• Your experience when you called or contacted Golfpc Roofing
• The way your personal information was handled
• Anything on this website that seems unclear or wrong
• The conduct of a contractor we matched you with

If the Issue Is a Contractor

Contractors in our network are independent businesses. Each is responsible for its own estimates, pricing, work, warranties and customer service. If a problem comes from work on your home, the usual first step is to raise it with the contractor directly and keep a written record.

Still, tell us too. Feedback on contractors helps keep our network honest. A contractor that repeatedly falls short of our expectations may be dropped from the network. Note that Golfpc Roofing cannot settle contract disputes, refund payment for a contractor's work or decide anything on a contractor's behalf.

Filing Your Complaint

Email contact@golfpc.garden and include:

• Your name and how to reach you
• The date you contacted us or the contractor
• The phone number you called or the form you used, if you recall
• The contractor's name, if you know it
• A clear account of what happened and the outcome you want

After You Write

We reply by email to confirm we received it, usually within a few business days. Then we look into what happened, which may involve contacting the contractor. Finally, we send you our findings and any steps we are taking.

Still Unhappy?

If our answer does not satisfy you, reply and ask us to take another look. You can also go to your state's consumer protection office or attorney general, or to your local Better Business Bureau. For problems with licensed contractors, your state's contractor licensing board may be able to help.

Contact

Email: contact@golfpc.garden